Privacy policy

1. Scope

This policy explains what personal information J&J House of Skills, LLC collects, why, and what we do with it. It covers this website, our booking correspondence, and the training itself.

2. What we collect

• Booking details — the parent or client's name and contact details, the athlete's name and age, the sport, and the programme you want.
• Your training location — the address or venue where a mobile session takes place, plus any access notes you give us.
• Health and safety information — any medical condition, injury or limitation you disclose so we can train the athlete safely.
• Session records — attendance, the coach assigned, and coaching notes on progress.
• Payment information — handled by our payment provider. We do not store full card numbers.
• Messages — email and Instagram DMs you send us.

3. A note about your address

Because we are a mobile service, we necessarily hold the address where we train you. We treat that as sensitive. It is used to route the coach and the trailer, it is shared only with the coach attending, and it is not used for marketing or sold to anyone.

4. Why we use your information

To confirm and deliver sessions, to get the right coach and equipment to the right place, to keep athletes safe, to take payment, and to reply to you. Marketing is only sent where you have asked for it, and you can stop it at any time.

5. Children's information

We train athletes from age 5. Information about a child is supplied by their parent or guardian, is used solely to deliver and safeguard that child's training, and is never sold. A parent or guardian may ask to see, correct or delete it at any time.

6. Who we share it with

Only where necessary: the coach delivering the session, our payment provider, and emergency services if an athlete is injured. We do not sell personal information. We may disclose information where the law requires it.

7. Social media

If you contact us through Instagram or TikTok, that platform handles the message under its own privacy policy as well as ours. We have no control over what those platforms collect.

8. How long we keep it

A specific retention period has not been set by the business and should be confirmed. As a rule we keep booking and payment records as long as we are legally required to, and delete contact details and session notes when they are no longer needed.

9. Security

We take reasonable steps to protect what we hold and limit access to those who need it. No system is perfectly secure, and we cannot guarantee absolute security.

10. Your choices

• Ask what information we hold about you or your athlete.
• Ask us to correct anything wrong.
• Ask us to delete information we no longer need — including your training address.
• Unsubscribe from marketing at any time.

11. Contact

jjhouseofskills@gmail.com